Existing customer with a BT Hub. There are a range of filters to choose from to block. It's free for all BT Broadband customers. Open a new web browser on a device connected to your Hub and type 192. 168. If you are not able to acce. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. 1. on 09-05-2018 01:23 PM Options Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. To check if your Content Controls are active at any time, just repeat steps 1-5. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. From the app, click More then select Your wi-fi network Select Control wi-fi access for yo. 1. When you set up your BT Hub for the first time, wireless is automatically switched on. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. com, reset hub, phoned bt customer services, but nothing works. Recordings are only available to watch on the TV box on which they were recorded. But on the PCs I have changed the DNS settings to family shield with openDNS. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s laptops after bed time) and WPA2. Whenever I try I get the message below with the option greyed out for Parental Controls. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Whenever I try I get the message below with the option greyed out for Parental Controls. Banda. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Hello , Newbie here. Ive had a long couple of weeks. 5. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. You’ll be asked if you want to Activate Parental Controls, select OK. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. Most new devices work well with dual-band wi-fi. If this works, restart all your devices and then connect them again. You may want to keep your Mini Hub plugged in to make. Release the Reset button and wait for the Broadband light to glow green. The new system uses 802. I've put the BT Business hub back in situ and changed the DNS to the Open DNS numbers but i'm getting the same problem, it works on a normal tab. If the MAC address is changed, then there would be no connection. I have a brand new Smart Hub2 received this month after moving house. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Low on minutes, data or texts? Just add one of our bolt-ons. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). My previous address with an older. Coverage checker. 1. Let’s set up your TV Box and remote. Next, select the first device that you want to control and choose the days and times for which you want to set limits. You can change it at any time. Select the times. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this?I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. BT broadband. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Hub firmware version is v0. 11ac. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Re: Replacing Smart Hub 2 with an Asus router. 10-04-2021 3:27 PM. Scroll down. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. . Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. Are you a business user?We’ll email or text you when your broadband is ready. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Everything is going great but I can't set up BT Parental Controls or Web Protect. The latest firmware for the SmartHub 2 is: v0. When I login online it says Parental Controls are active, although they’re not! Hence my kids have access to anything (mind you,. If it’s not use our hub light guide to get back online. My trying to setup parental controls to limit my kids computer & phone usage. Click on the clock icon and set the times when the. You can then set up your BT Smart Hub. Step 3 – Select the app you would like to lock. 1. BT Sport; Mobile Plusnet Mobile; Sim only deals. You can then set up your BT Smart Hub. If you have FTTC (I e your hub plugs into the master socket) rather than full fibre (FTTP), you need the DSL modem/ router version rather than the RT router only version though. This is actually faster for the console. 3. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. We regularly release software upgrades for our Hubs. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. Set Access control feature enable to ‘yes’. Help & support2. So I switched controls off for a while. It usually takes around 20 minutes, but it can sometimes take up to 1 hour. BT Fibre broadband. From the app, click More then select Your wi-fi network. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. Check the instructions that came with your router for how to do. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. Under General, tap Amazon Kids. This is usually found in your mobile settings. . on 11-05-2020 03:27 PM. Look for “DNS SETTINGS” or something similar – it may be. . TVS. . I am trying to override a blocked site but BT. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Select the option to set up these controls and follow the on-screen prompts. From here you can: Set up a new PIN if you've forgotten yours. We know that children, particularly. For. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is so frustrating and can't be expected behaviour. Payment by Direct Debit. There is also a USB port. BT Parental Controls. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. Select Quick Setup Wizard. There are a range of filters to choose from to block content and usage. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. There are two PINs: one for parental control and one for payments in BT Player. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. or call 08454 123 662 from any other device. Bolt-ons. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. BT Smart Hub Aerial cable (not supplied) HDMI cable 1 (connect to TV) Power supply cable (use power cable provided in box) 3 2A. As they use the same technology, if you have both services active and you attempt to visit a website that exists in both the BT Parental Controls. Once activated, you will then be able to change your filter level to. . Archive Staging. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Includes BT Virus Protect and a BT. Is a moderator able to help wi. Parental control apps are no use what so ever. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. You need to change both. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. . To lock apps: Step 1 – From the Smart TV home menu, select Apps. They were working fine before. Select an option that apply: it's too long. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. With BT access controls you can manage how your device accesses the internet during certain times of the day. . TV. Explain why you are setting parental controls; to keep them safe. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. BT Sport; Mobile Plusnet Mobile; Sim only deals. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. . They were working fine before. If your device supports WPS, just press the button on your Hub –. My family is growing up and I'm becoming more concernedI got BT Broadband set up last Tuesday. . Turn your Hub so the bottom is facing upwards; Using a paperclip or pen, press and hold the Reset button for approximately 5 seconds; Your Hub will restart automaticallyBT Parental Controls. - BT Community. . Bolt-ons. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Received a shiny new smart hub two weeks ago. 1. Now we are being offered a new router by BT (presumably the latest. 99 for the year, and adds more sophisticated functionality to both security and parental controls, the latter being quite basic and mainly manual without. Your payment PIN can be used to. It was something technical on BT's side of things. It's usually something we suggest as a last resort after you've restarted your device. Access control - Smart hub 2. It’s easy to set up and manage, but included features. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 5. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Find the best signal location in your house - this is often near a window. 99 a month, or £53. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. BT introduces internet filter for all devices. BT Home Hub 5. 0 Ratings 2 REPLIES 2. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. If you’ve lost the password. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. The Parental Controls are slightly different in that you need to click. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. There are a range of filters to choose from to block content and usage. Page 4 Aerial cable HDMI cable (not supplied) (connect to TV) BT Smart Hub Power supply cable (use power cable provided in box) Ethernet cable (connect your Hub to your TV Box) Page 5 Your remote Your remote uses Bluetooth to control. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. Simply follow the steps below. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. Hi folks. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. Bills & Packages; BT Groups. Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1. BT Business Smart Hub Parental Controls not working. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. Bills & Packages; BT Groups. The Account Holder needs to set up and maintain this service. Re: BT Hub Blocking Access to a Website. Keith_Beddoe. I've tried rebooting the smart hub and trying in a different browser but there's no chang. Energized. This has been the case for at least 4 weeks. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. Learn how to get the best wi-fi performance at home >. 5. TV & Broadband. Once activated, you will then be able to change your filter level to. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. This has been the case for at least 4 weeks. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. This will let you watch subscription channels like BT Sport or use catch-up services. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. Parental Controls are set by default on the Min Hub. Someone posted an answer to a similar question which was a link to information, but that link does not work. I’ve since upgraded to a Ubiquiti kit. Coverage checker. Seems a shame that the BT Parental Controls settings seem to make no difference. Put the box into the original mailing bag and seal with the sealing strip. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Tab across to profile > Settings. The default PIN is 1234. I have searched the FAQs but the advice does not match t. Re: Cannot manage BT Parental Controls. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. Enable parental controls. Watch the video to get quick tips on how to manage parental controls on BT Broadband. . They are easily over come and are device specific. Learn about the 4G Mini Hub for BT Halo customers. Good Luck. At this stage, you’ll be asked to enter your admin password. . Enter your BT hub admin password. I have tried everything, help pages on BT. If you change your settings, you’ll need to restart your handset. i tried to change it back and it didn''t work. By using Broadband Backup, your BT Mobile parental controls will apply. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. Once activated, you will then be able to change your filter level to. If you are setting up a BT hub for the first time, it's very simple to set up parental controls. The. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. 5. (13 pages) Switch BT Home Hub Quick Start Manual. Parental controls not working. It will also restore the web-based management settings to their default values. 254 into the address bar (where you normally type the internet address; there’s no need for or just type the number directly into the address bar). (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows. Bolt-ons. 7. 5. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. 2. I have followed all of the recommended advice from BT and the community forum. Get started today. These filters will. We regularly release software upgrades for our Hubs. These filters will. Tap the wheel icon in the upper lefthand corner to open the device’s settings. Pay nothing until Spring 2024. You can then set up your BT Smart Hub. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Help & supportThanks , will give that a try and report back. • Stop smart devices from sending traffic on internet (printers, etc). My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. You can get BT Parental Controls by accessing them through your My BT account. Your Parental control PIN is set on each box. On/off light control BT Smart Hub. . There have been a few issues with parental controls not. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. 5. I have a brand new Smart Hub2 received this month after moving house. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. Try messaging Darren for help. this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. The default PIN is 1234. Plug one end of the ethernet cable into the yellow ethernet port in the back of the TV box. Once activated, you will then be able to change your filter level to. while BT customers require a BT Smart Hub 2. Tap the button to toggle on Amazon Kids and follow the in-app prompts. BT Smart Hub 2. Once you’ve clicked on the device, the following screen should appear. Then click on Configure. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. I have done so a number of tim. For BT Access Control to work you need to switch it on. BT has launched BT Parental Controls to help protect children online, offering internet filters for. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. When I try to access certain websites (e. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Your Hub will be called something like BTHub6-ABCD. You have been temporarily locked out. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Check BT Broadband status. 3. BT Sport; Mobile Plusnet Mobile; Sim only deals. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Come on BT this is hardly responsible family friendly behaviour in the mi. Business-related Broadband. I know you can get various parental control software for most devices but I honestly. Home Broadband. Deco M9 Plus smart mesh WiFi system provides tri-band WiFi for homes up to 6500 sq. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. Please try after 15 minutes. How do I turn off Smart set up on my BT Hub? Click Save. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. A master reset will delete all personal configuration settings on your BT 4G Home Hub. Tap Activate Parental Controls. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. If you have no need of Digital Voice, then any router with a PPPoE capable WAN port ( all the mainstream makes and models) will be just fine. This should tell you the band to which you are connected. 2. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Smart Hub 2 - switch on Wi- Fi Controls. I receive emails saying they are ac. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Full product description, technical specifications and customer reviews from BT Business Direct. As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. This is interfering with our Windows Server 2019 DHCP. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. With BT access controls you can manage how your device accesses the internet during certain times of the day. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. 3. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Teenage son is still able to access sites blocked. Alternatively, go to Parental Settings > Settings. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. 0 Ratings. Tried everything from firmware, resets, settings, ipv6 etc etc. BT Parental Controls and BT Cloud. - record clips and take snapshots of what’s happening when. 35 BT Smart Controls | Support | Terms and Conditions | @ British Telecom 2023 BT Parental Controls doesn't inspect content returned from a site, it looks at the URL and the category it has been assigned to. Flexible and affordable sim only deals with no contract. See how to set up BT Parental Controls and which sites to block. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. Sadly he has. - talk to your family with two-way audio. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. If you delete your account – your settings will be lost. Press then go to (Settings) at the top right of Version 1.